Kubota Tractor Corporation Takes Top Honors in NAEDA 2012 Dealer Relations Survey
Kubota Dominates Rankings as Equipment Dealers Rate Kubota Highest Among Major Manufacturers
TORRANCE, Calif. - (May 22, 2012) – The North American Equipment Dealers Association (NAEDA) released its 2012 Dealer-Manufacturer Relations Survey and Kubota Tractor Corporation tops the charts across several key categories. In ten of the 12 categories measured in the survey, Kubota received the highest scores - compared to other major manufacturers - including the top rating in the highly coveted overall satisfaction category.
Additional top-ranking categories for Kubota include:
- Product Quality
- Parts Quality
- Product Availability
- Product Technical Support
- Communications with Management
- Warranty Procedures
- Warranty Payments
- Marketing & Advertising Support
- Manufacturer Response to Dealer Needs/Concerns
"At Kubota, our dealers are the heart of our business, and maintaining relationships with our 1,100-strong dealer network is top priority,” said Greg Embury, vice president of sales and marketing for Kubota. "We are very pleased with the results of the NAEDA dealer relations survey, and we are committed to delivering the quality, service and support that our dealers have clearly come to rely on from Kubota.”
The NAEDA Dealer-Manufacturer Relations Survey was conducted via an email survey of NAEDA-member dealers in the United States and Canada. The survey was comprised using evaluations from more than 1,900 dealers. The major manufacturer's category included Kubota, AGCO, Case IH, Case Industrial, John Deere, New Holland and New Holland Industrial.
About Kubota Tractor Corporation
Kubota Tractor Corporation, Torrance, Calif., is the U.S. marketer and distributor of Kubota-engineered and manufactured machinery and equipment, including a complete line of tractors up to 135 NET hp / 118 PTO hp, performance-matched implements, compact and utility-class construction equipment, consumer lawn and garden equipment, commercial turf products and utility vehicles. For product literature or dealer locations, contact Kubota Tractor Corporation at 3401 Del Amo Blvd., Torrance, CA 90503, (888) 4-KUBOTA [(888) 458-2682], Ext. 900, or visit
www.kubota.com